Frequently asked questions

If you want your items sold please get in contact. If you are based in nottingham a member of the team will collect the item from you.

Purchased items will be received within 3-5 working days. We do not accept returns for money but will happily sell the item back on and credit you the money. 

If you would like to advertise your business here please get in contact and a member of our team will reach out to you.

Once your item has sold, a member of the team will contact you informing you of the purchase. When the funds are available they will be deposited into your chosen bank account. 

Privacy Policy

Effective Date: 21^st of January 2025

The Sports Locker is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thesportslocker.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

1.1 Personal Data

Personally identifiable information, such as your name, email address, phone number, and demographic information (e.g., age, gender, location) that you voluntarily give to us when you register on the Website, make a purchase, or communicate with us.

1.2 Derivative Data

Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.

1.3 Financial Data

Payment information, such as credit card number, billing address, and other details necessary to process your purchase. We store limited financial data, and most financial information is stored by our payment processor.

1.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Website and hold certain information.

2. How We Use Your Information

We use the information we collect about you to:

1. Provide, operate, and maintain the Website.
2. Improve, personalize, and expand our Website.
3. Understand and analyze how you use our Website.
4. Process transactions and send you related information.
5. Communicate with you, including for customer service and promotional purposes.
6. Detect, prevent, and address technical issues and fraud.

3. Sharing Your Information

We may share your information in the following situations:

3.1 Service Providers

We may share your information with third-party vendors, contractors, and service providers who perform services for us or on our behalf, such as payment processing, data analysis, and email delivery.

3.2 Legal Obligations

If required by law or in response to valid legal requests, we may disclose your information to comply with legal obligations.

3.3 Business Transfers

In the event of a merger, sale, or acquisition of all or a portion of our business, your information may be transferred as part of the assets.

4. Third-Party Websites

The Website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Choices

You have the following rights regarding your personal information:

1. Access and Correction: You may access and request changes to your personal information.
2. Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in those emails.
3. Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Sports Locker
NG1 Nottingham
Email: info@thesportslocker.co.uk

This Privacy Policy was last updated on 21/01/2025.

Terms and Conditions

Effective Date: 21^st of January 2025

Welcome to The Sports Locker! These Terms and Conditions govern your use of our website www.thesportslocker.co.uk and the purchase of products through our online store. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you should not use our Website.

1. General Use

1.1 Eligibility: By using our Website, you represent that you are at least 18 years old or have the consent of a parent or guardian.

1.2 Account Responsibility: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

2. Products and Services

2.1 Product Descriptions: We strive to ensure that product descriptions and images on our Website are accurate. However, we do not warrant that the descriptions or images are error-free, complete, or current.

2.2 Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

2.3 Availability: All products are subject to availability. We reserve the right to limit the quantities of any products we offer or to refuse any order placed with us.

3. Orders and Payments

3.1 Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.

3.2 Payment: You agree to provide current, complete, and accurate payment information. All payments are processed securely through our third-party payment processor.

3.3 Taxes: Prices displayed on the Website do not include applicable taxes. You are responsible for paying all applicable taxes on your purchase.

4. Shipping and Returns

4.1 Shipping: We will make every effort to deliver your order promptly. Shipping times may vary depending on your location and the shipping method selected.

4.2 Returns and Refunds: We accept returns of undamaged products within 7 days of delivery. Refunds will be issued to the original payment method. Please refer to our Return Policy for more details.

5. Intellectual Property

All content on the Website, including text, images, logos, and graphics, is the property of The Sports Locker or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written consent.

6. Limitation of Liability

To the fullest extent permitted by law, The Sports Locker shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Website or the purchase of products from us.

7. Indemnification

You agree to indemnify and hold The Sports Locker, its affiliates, and employees harmless from any claims, losses, damages, liabilities, and expenses arising out of your use of the Website or violation of these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of The United Kingdom, without regard to its conflict of law principles.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.

10. Contact Us

If you have any questions about these Terms, please contact us:

The Sports Locker
NG1 Nottingham

Email: info@thesportslocker.co.uk

These Terms and Conditions were last updated on 21/01/2025

We are currently based in:

• Nottingham
• Canterbury